AQUA Hotel Bertran Park

Our flight was delayed and we came late around 4 AM and dinner was waiting for us. The employees were very helpful and we were able to communicate easily in English. We took half board option and it was worth it. Food is various and tasty. Room was clean, fresh towels every day, and had good soundproof insulation. The hotel is a few streets from nightlife Center, you don’t hear party noise, but you can hear people coming back and yelling around 3 - 4 PM.

The staff is very friendly and there is always someone you can turn to if you need help (for example planning an excursion or buying tickets). Most of the staff there speaks Spanish and English, but also a little bit of French, Russian and German. The hotel provides parking spots underground if you come by car. There is also a bar and a canteen that offer a variety of drinks and food to any liking and you will most certainly love all of it. The location of the hotel is optimal: it is very well placed in close reach of the bus station, the beach, the main shopping street, the city centre, a hospital and a supermarket (Novavenda) just a few meters from the hotel. Apart from that, there are of course a number of restaurants, cafés, bars and everything you need practically just around the corner. When we had a medical emergency, the staff was quick to act and was very supportive in the recovery process. All in all, we really enjoyed our stay at Hotel Bertran and would choose this hotel again. Thank you again to the whole staff of Hotel Bertran!

- Clean room with all the essentials - Delicious breakfast with a wide variety of options, including vegan choices - Nice bar with friendly bartenders :) - Convenient location, close to the bus station

The hotel is in a great location. The pool, the cocktails, the kindness of the staff are excellent.We were able to stay in the hotel on the day of departure and use the pool. The luggage locker also includes a shower, which we were very happy about.

The hotel is very cosy, stylish and good for staying during the vacation. 7 min walk to the central beach, 3 min walk to bus station which is good because we drive by bus to other city beaches which are more beautiful than central one. The breakfasts and dinners were perfect.